First off before I give my opinion on the vape let me start with complimenting the service. First we had an issue with a discount code ending early which was fixed. Then I fell asleep and missed the sale even after they fixed the code issue. I contacted them hoping they might work with me, but expecting them to say sorry you missed the sale. Instead Scott was super helpful and got me all set up with a direct invoice and even included the discount, amazing. Now as far as the vape itself it's great, works perfect. I wish the battery lasted a little longer but with the ability to just change batteries that is really not an issue. The only negative I could say at all was about the waterpiece adapter. I went with the glass one and it works great but the threads are a little janky, it seems to be better as I use it but I am very cautious with it because it always feels like it's going to crossthread.